Appnotes


NMOS Management and Automated Stream Control in Alta 2110

This App Note details how you can use and configure NMOS in Alta 2110 for automated stream control, via the NMOS IS-04 and IS-05 Standards.

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Inserting SCTE-35 Messages into MPEG TS with Alta TS

This App Note lays out the supported options for injecting SCTE-35 messages directly into an MPEG transport stream with Alta TS.

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Setting Up Lexi on Your EEG Encoder

This appnote explains how to set up your EEG encoder to run Lexi captioning jobs.

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Lexi Cloud Management

This document provides detailed information for managing Lexi using EEG Cloud accounts. The document describes new EEG Cloud features, most notably Lexi Scheduling.

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Scaling Guide: Alta TS

This App Note provides scaling recommendations and estimates for CPU, RAM, and networking on Alta TS.

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Encoding OP-47 Teletext

Learn how to configure your SDI closed caption encoder to output OP-47/Teletext.

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Alta Deployment Methods

There are 4 deployment / installation methods for Alta: VM, AMI via AWS, on-prem HP ProLiant server and proprietary EEG NAP server, all of which are reviewed in detail in this app note.

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Setting Up the Lexi Pause Feature on Your Encoder

This App Note provides instructions and helpful tips on setting up the Lexi pause / standby feature on your encoder. This applies to pausing Lexi upon detection of upstream captions, serial port captions, GPI-E activation, or the "splice start immediate" SCTE-104 trigger.

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Sending New SCTE Triggers to Alta for Ad Break Insertion

This App Note details current options for sending new SCTE triggers to Alta (not originated from input stream) through either virtual GPI or HTTP API messages.

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Scaling Guide: Alta 2110

This App Note provides scaling recommendations and estimates for CPU, RAM, and networking on Alta 2110.

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Easy Caption Authoring for EEG Encoders

How to author captions for EEG encoders, including tips for using key new features

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Required IP Address and Port Destinations for iCap

Provides an up-to-date list of all destination IP addresses and ports used as entries into the iCap Cloud. Customers accessing iCap from behind a firewall that restricts outbound access to certain ports and/or destinations may need to use this document to configure their firewall to stop blocking iCap traffic. Also provides basic information about the iCap security model.

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EEG Alta™ TS API

Manage EEG Alta™ Transport Stream instances and jobs utilizing a custom API you develop.

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SSL Certificate Uploads

Learn how to upload custom SSL certificates, for access both inbound to and outbound from the encoder, for enhanced data security.

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Display Modes on AV610

Brief description of the caption display modes on AV610 and related products, and how caption display can be customized.

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EEG Alta™ 2110 API

Manage EEG Alta™ 2110 instances and jobs utilizing a custom API you develop.

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iCap Translate HTTP API

This HTTP REST API allows control of iCap Translate job settings, starting and stopping automatic translations, retrieving transcriptions, and creating and editing iCap Translate Topic Models.

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Lexi Live HTTP API

This HTTP REST API allows control of Lexi job settings, starting and stopping Lexi automatic captioning, and creating and editing Lexi Topic Models.

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EEG Falcon API (RTMP)

Create and manage Falcon Instances and jobs utilizing a custom API you develop

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EEG Falcon Classic API (HTTP)

Create and manage Falcon Classic (HTTP) Instances and jobs utilizing a custom API you develop

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Direct CEA-708 Entry into EEG Encoders

Learn how to send CEA-708 data directly to your EEG encoder, without providing CEA-608 data.

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Dashboard - Ross Video Software

This appnote provides a cursory description of the Ross Video Dashboard software for use with EEG frame card products

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Setting up EEGCloud SAML SSO with Microsoft Azure

This document provides the customer side steps for using the customer's Microsoft Azure AD identity system to provide Single Sign On (SSO) access to a customer's account space on EEG Cloud (https://eegcloud.tv)

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iCap Encoder Audio Configuration

Learn how to configure iCap audio on your EEG encoder, as well as how to monitor audio levels.

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ALTA NAP ST-2110 Menu Hierarchy

Network configuration setup navigation through the LCD menu system.

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Using Falcon with OBS

If you're using OBS to stream content, follow these steps to caption with the Falcon Live Streaming RTMP Encoder.

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Adding a Secondary Language Access Code

EEG iCap Secondary Language Access Codes are designed to provide multi-language closed captioning to a single EEG encoder. Follow these steps to add and apply a Secondary Language Access Code to an encoder using the iCap Admin website and EEG’s iCap Translate.

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Adding Live Captions to Your Zoom Meetings

Follow these steps to quickly and easily caption your next Zoom conference.

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iCap Administration User Guide for Broadcasters

The iCap Manual for Broadcasters provides detailed information for managing and monitoring iCap activity for EEG encoders.

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Adding a Caption Agency to an iCap Access Code

This Application Note provides instructions for modifying caption agency information for an iCap Access Code

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Using EEG Encoders for Captioning in 4K

With the demand for 4K video emerging, closed captioning is at the forefront of establishing compliant and accessible production standards. The HD49x Series of SDI Encoders allows broadcasters to easily incorporate a 3G-SDI encoder into a 4K workflow when adding closed captioning to their content.

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Lexi 2.0 Hardware Upgrade Instructions

EEG Sales and Support teams would like the opportunity to ensure a smooth rollout of Lexi 2.0, our updated automatic captioning system. Follow the instructions in this application note to get started.

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HD49X iCap Encoder Security Modes

Describes features in HD492 encoders (and HD491 encoders v2.5.6 and higher) for locking the encoder's web administration site with password protection, and/or locking down certain network ports used for monitoring or configuration.

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Lexi MOS Protocol Client

The Lexi MOS Protocol Client module is designed to augment the capabilities of the Lexi speech-recognition captioning service by integrating it into newsroom automation workflows.

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Setting up iCap Translate on Your EEG Encoder

This appnote provides instruction in creating a new iCap Translate job.

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Zoom with Lexi

Lexi can be used to caption Zoom meetings. Please refer to one of our methods below, which will require the iCap Webcast software.

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CCPlay FilePro SOAP API

SOAP API documentation for using automation, or another program or computer, to trigger jobs on CCPlay FilePro Server.

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CCPlay FilePro Command Line Interface

Documentation for using another program or automation tool to trigger jobs on CCPlay FilePro Server using its command line interface.

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Using iCap Alta with Third-Party IP Video Playout Systems

This application note describes the use of EEG Alta for A/V communication with iCap-equipped captioners when final closed caption packetization is performed in a 3rd-party IP or IP/SDI hybrid video playout product, such as Evertz Overture RT or Grass Valley iTX.

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EN537 LCD Menu Hierarchy

Full 537 menu system map.

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2110-40 IP Simulcast on HD492

Learn more about the ST 2110-40 simulcast feature on the HD492, including typical applications, as well as the steps required to enable and configure it.

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Falcon Migration Guide

As of March 1, 2020, EEG will be removing RTMP Falcon Classic from eegcloud.tv. The goal is for our legacy customers to smoothly transition to our updated service. In this guide we will review the changes we have implemented, as well as the benefits of switching to Falcon.

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Streaming HTTP Uplink to Wowza Streaming Engine

Applies to Products: HD480/HD49X, DE285, Falcon and iCap Webcast.

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CCRecord Module for EEG encoders

CCRecord is an add-on module for EEG caption encoders models HD490 and up that records as-run caption data for streaming and compliance.

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EEG Live Lexi™ API

Create and terminate Live Lexi™ automatic captioning jobs utilizing a custom API you develop

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Broadcast Plus iCap Video enable

Broadcast Plus iCap Video frame enable location set up on the encoder.

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iCap Alta VM Getting Started Guide

A guide to getting started with an iCap Alta virtual machine installation, including basic instructions for starting iCap captioning connections and inserting SCTE-35 DPI cues. Has information applying to both the Alta MPEG Transport Stream product and the Alta 2110 product.

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SCTE-104 with EEG Products

Describes use of EEG Caption Encoder and VANC Monitor project to embed, disembed, and control SCTE-104 triggers for ad insertion and other program triggering.

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The HD492’s Zero Delay CCMatch Feature Guide

Using CCMatch™ with the HD492’s Integrated Frame Memory

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Lexi Topic Model Setup

Detailed instructional and best practices guide on setting up Topic Models in Lexi.

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Instructions using the iCap Admin Account

Quick reference to managing the iCap Admin Account.

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CCPlay Module for EEG encoders

CCPlay is an add-on module for EEG encoders HD490 and up that serves caption data from previously prepared caption files into HD-SDI video.

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Scribe ASR Cloud Account Setup

A simple pictorial that describes how to develop a new cloud account for using Lexi Speech Recognition in Scribe.

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Network Activated Licensing Requirements

Technical information about the licensing requirements for network activated floating licenses for CCPlay FilePro, Scribe, Alta, and other EEG software products.

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Locating the MAC Address on EEG Hardware Producst

A step-by-step guide to finding the MAC Address on EEG Networked Encoders and Decoders

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Clone Port and NetClone

Clone port is an optional application for your EEG caption encoder that re-transmits all control commands and data to one or more additional caption encoders.

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Using the HD49x Streaming Module with Wowza Streaming Engine

Describes use of the optional add-on "Streaming" module of the HD49x, or the Falcon service, with the EEG-provided server-side plugin to send live captions over HTTP to a video server running Wowza Streaming Engine version 4.0 or higher.

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Caption Text Server HD49x Feature

The Caption Text Server module provides a text-only stream of live-input or pre-recorded caption text through the encoder. Use this module for feeding scoreboards or ribbon boards, and getting text to other monitoring devices.

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Connecting to VideoLinq through the HD49x encoder Streaming module

Describes how to use the optional "Streaming" module add-on for the HD49x encoder series to stream live captions to the VideoLinq streaming media network.

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Using the Clone option on HD49x encoders

Describes operation of the optional add-on "Clone" module for cloning live captioning going into one EEG encoder to another encoder over TCP/IP or RS-232.

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